Understand what account closure removes and retains

Deleting your account clears your name, email, phone number and address from your profile and deletes your marketplace messages and favourites. Booking and payment history and some security records are retained and may still be linked to your former account. Save any records you need and check ongoing bookings, refunds and payouts first—account closure does not guarantee that every obligation is settled or a refund has reached your bank. For questions about your personal data, go to Contact Us > Privacy & Data.

Understand what account closure removes and retains

Frequently asked questions

Deleting your account removes your personal profile details, marketplace messages, and favorites. Certain records, such as booking and payment history, may be retained for security and compliance purposes. Account closure does not ensure that all outstanding refunds or financial obligations are settled. For personal data concerns, please visit 'Contact Us' > 'Privacy & Data'.