Close your account using the actual confirmation flow

Sign in and open Profile > Account Management > Delete Account. Choose at least one reason, then Continue. Review “Before you go...” and choose I Understand, Continue. On “Final Step”, choose Delete My Account only when you are sure. You do not need to type DELETE. Use Back or Keep My Account to stop before confirming.
Wait for the Account Deleted screen, then choose Close to sign out. A confirmation email may arrive separately. If a booking cancellation prevents closure or another error appears, keep the message and contact support before trying again; some earlier cancellations may already have completed.
Save needed records first. Booking and payment history and some security records remain after closure. Account deletion is not proof that a refund reached your bank. Leo can explain the steps but cannot delete your account for you.

Close your account using the actual confirmation flow

Frequently asked questions

To delete your account, navigate to Profile, Account Management, and select Delete Account. Ensure you save necessary records, as some booking, payment, and security history will remain after closure. If an error occurs, such as a pending booking cancellation, contact support before attempting to close the account again.