Email, phone, identity and payout verification are separate checks. Check your profile and the requirements shown for your intended action. A badge describes a completed check, not a guarantee about the person or item.

• Level 1: Email, phone, identity and payout verification are separate checks. Check your profile and the requirements shown for your intended action. A badge describes a completed check, not a guarantee about the person or item.
• Level 2: Email, phone, identity and payout verification are separate checks. Check your profile and the requirements shown for your intended action. A badge describes a completed check, not a guarantee about the person or item.
• Level 3: Complete the identity checks requested in your profile through the secure verification flow. Requirements and processing times vary. Do not send identity documents in chat.
• Level 4: Email, phone, identity and payout verification are separate checks. Check your profile and the requirements shown for your intended action. A badge describes a completed check, not a guarantee about the person or item.
• Vehicles: Check the listing and booking requirements for the vehicle category, including any licence or age conditions. Requirements are not identical for bicycles and licensed vehicles.

Look for verification badges when browsing:

• Verified Listing: Check what each displayed badge verifies; it does not guarantee listing accuracy or item condition.
• Life4Rent Protect: Life4Rent Protect is not an insurance policy. Review the applicable plan, fee, reimbursement limit and exclusions before booking; reimbursement is discretionary, not guaranteed.
• Superhost: Top-rated owner with excellent track record
• ID Verified: Owner completed full KYC verification

Verification checks, reviews, secure payment tools and support can help you assess a rental. Check the actual account and listing information, inspect the item and keep communication on the platform. Badges and ratings do not guarantee safety, accuracy or reimbursement.

Stripe-powered deposit authorization:

• The refundable deposit is held separately on your card, apart from rental charges.
• Release follows the 7-day issue-reporting period after the rental is completed, and not before 7 days after its agreed end. Unresolved disputes or payment issues can delay release.
• For longer rentals, the hold may be renewed or charged and refunded on release.
• Part or all of the deposit may be kept for a validated damage claim.
• Your bank may take longer to show a released hold or refund; timing varies.

The refundable deposit is held separately on your card, apart from rental charges. For longer rentals, the hold may be renewed or charged and refunded on release. Release follows the 7-day issue-reporting period after the rental is completed, and not before 7 days after its agreed end. Unresolved disputes or payment issues can delay release. Part or all of the deposit may be kept for a validated damage claim. Your bank may take longer to show a released hold or refund; timing varies.

Payments follow the booking or purchase conditions and provider checks:

• Rental release depends on completion, payment checks and unresolved issues. Direct purchases initiate seller-payout processing on QR-confirmed receipt after buyer inspection, subject to funding, provider and legal checks. Rental-to-purchase conversions have their own settlement process. Initiating payout does not mean money has reached a bank account.
• Rental release depends on completion, payment checks and unresolved issues. Direct purchases initiate seller-payout processing on QR-confirmed receipt after buyer inspection, subject to funding, provider and legal checks. Rental-to-purchase conversions have their own settlement process. Initiating payout does not mean money has reached a bank account.
• Rental release depends on completion, payment checks and unresolved issues. Direct purchases initiate seller-payout processing on QR-confirmed receipt after buyer inspection, subject to funding, provider and legal checks. Rental-to-purchase conversions have their own settlement process. Initiating payout does not mean money has reached a bank account.
• Report problems promptly from the relevant booking and keep photos, messages and receipts. Follow the reporting instructions and deadlines in your applicable booking or protection terms. A deposit holding period is not a universal dispute-filing deadline. This guidance does not change contractual or statutory rights.
• Payments are processed through payment providers. Follow their secure checkout instructions; do not send card details or security codes to support.

Platform safety tools

• Contact support through the Help Center.
• Dispute resolution mediation
• QR-verified handoff documentation
• Separate refundable-deposit handling under the booking conditions

Life4Rent Protect is a discretionary protection program, not an insurance policy. Reimbursement is not guaranteed.

• Life4Rent Protect is not an insurance policy; reimbursement is discretionary. The current optional rental-protection calculation charges 3% of the rental amount used for the booking. Under the approved USD-base policy, premium-category fees use the item's declared USD value: below 2500, USD 25; from 2500 to below 10000, USD 60; from 10000 to below 25000, USD 120; and from 25000, 1% of declared value capped at USD 400. Check the actual booking quote for the applicable plan, converted currency and charged amount. These are fee calculations, not reimbursement limits; USD 400 is a fee cap, not a promised reimbursement.
• Life4Rent Protect is not an insurance policy. Under the approved policy, reimbursement cannot exceed the item's value or the applicable limit, whichever is lower: USD 2500 for standard protection and USD 3000 for premium protection. USD is the base currency; amounts in other currencies are converted against these USD limits. Available Protection Pool funds, applicable exclusions and separate discretionary approval apply. Reimbursement is considered only after successful resolution of the relevant dispute. Neither the fee nor a favourable dispute outcome guarantees payment.
• Life4Rent Protect is not an insurance policy. Report theft promptly and retain any police report required by the applicable rental plan. Do not wait for dispute resolution before reporting. A police report or favourable dispute outcome does not guarantee compensation; protection reimbursement requires separate discretionary approval under the applicable terms.
• Life4Rent Protect is not an insurance policy. Report incidents promptly and follow the applicable plan's reporting instructions. A rental protection reporting period is not a purchase cooling-off period, a universal dispute deadline or a payout waiting period. Reimbursement is considered after successful resolution of the relevant dispute and separate discretionary approval. Review time depends on the evidence and circumstances; approval does not prove that money has been sent.
• Life4Rent Protect is not an insurance policy. Review the applicable plan, fee, reimbursement limit and exclusions before booking; reimbursement is discretionary, not guaranteed.

Your data is protected:

• See the Privacy Policy for how personal data is handled and how to exercise applicable privacy rights.
• End-to-end encrypted messaging
• Secure document storage
• No sharing with third parties without consent
• Right to request data deletion

Read our Privacy Policy →

Multi-layered fraud detection:

• VPN/proxy detection (IPQualityScore)
• Device fingerprinting
• Behavioral analysis
• Risk scoring algorithm
• Manual review for high-risk accounts
• Real-time transaction monitoring