Access or request a copy of your data
Who and before: The account holder; use authorized views and a private device for sensitive records.
Start: Profile, My Activity, Payouts, support history or Contact Us > Privacy & Data.
Steps:
1. Save the records you need using the actual controls: transaction invoices/receipts (T18), earnings/tourist-tax reports (M05), taxpayer PDF/JSON (M03), authorized support-history export (H03), or host guest-registration CSV (T14).
2. Open every download and check its scope, date range and readable contents.
3. For a broader personal-data access/export request, use the Privacy & Data contact shown on Contact Us. Explain the requested scope and the account involved without including passwords or full identity/payment documents.
4. Complete any legitimate ownership check through the dedicated secure flow, not by giving login codes to chat.
Result and check: Individual exports are usable, or a privacy request has been submitted.
Limits and recovery: No working universal customer “Download all my data” control was established in Profile. These separate exports are not a complete account package. In particular, complete guest-registration inclusion is unresolved. Support may need to clarify scope, identity, rights and retained records; this guide promises no legal response period or automatic completeness.
Start: Profile, My Activity, Payouts, support history or Contact Us > Privacy & Data.
Steps:
1. Save the records you need using the actual controls: transaction invoices/receipts (T18), earnings/tourist-tax reports (M05), taxpayer PDF/JSON (M03), authorized support-history export (H03), or host guest-registration CSV (T14).
2. Open every download and check its scope, date range and readable contents.
3. For a broader personal-data access/export request, use the Privacy & Data contact shown on Contact Us. Explain the requested scope and the account involved without including passwords or full identity/payment documents.
4. Complete any legitimate ownership check through the dedicated secure flow, not by giving login codes to chat.
Result and check: Individual exports are usable, or a privacy request has been submitted.
Limits and recovery: No working universal customer “Download all my data” control was established in Profile. These separate exports are not a complete account package. In particular, complete guest-registration inclusion is unresolved. Support may need to clarify scope, identity, rights and retained records; this guide promises no legal response period or automatic completeness.