Approve or decline a booking as owner
Instant-booking and owner-approval listings have different confirmation steps. Follow the current booking status and any response deadline shown. Do not assume that a request or payment attempt has confirmed the booking.
Check the booking status for the owner's decision or any expiry. A declined or expired request is not a confirmed booking. Any released authorization or refund depends on the payment state, and bank processing may take additional time.
Who and before: The listing owner with an eligible pending request.
Start: My Bookings' owner bookings area > View Details, or the genuine booking message's Accept/Decline link.
Steps:
1. Check the listing, renter, dates, party and saved terms. Use Messages for clarification if needed.
2. Choose Approve/Accept or Decline only after deciding.
3. If an email link opens sign-in or an action screen, use the correct owner account and read its result; an action link can start the requested action when opened.
4. Return to booking details and check the new status.
Result and check: The request shows the committed decision or a clear conflict/error.
Limits and recovery: A stale action may be rejected because someone already changed the booking. Refresh rather than assuming a different state was accepted. Approval does not prove renter eligibility, collected payment or payout. Never forward private action links or let Leo execute the decision for you.
Check the booking status for the owner's decision or any expiry. A declined or expired request is not a confirmed booking. Any released authorization or refund depends on the payment state, and bank processing may take additional time.
Who and before: The listing owner with an eligible pending request.
Start: My Bookings' owner bookings area > View Details, or the genuine booking message's Accept/Decline link.
Steps:
1. Check the listing, renter, dates, party and saved terms. Use Messages for clarification if needed.
2. Choose Approve/Accept or Decline only after deciding.
3. If an email link opens sign-in or an action screen, use the correct owner account and read its result; an action link can start the requested action when opened.
4. Return to booking details and check the new status.
Result and check: The request shows the committed decision or a clear conflict/error.
Limits and recovery: A stale action may be rejected because someone already changed the booking. Refresh rather than assuming a different state was accepted. Approval does not prove renter eligibility, collected payment or payout. Never forward private action links or let Leo execute the decision for you.