Report a listing/message or block a user

Who and before: Customers with the relevant report/block control; use emergency services for immediate danger.
Start: Listing > Report, a message's flag/report action, or the person's Block control.
Steps:
1. Open Report, choose the relevant reason and give factual details. Submit and read the result.
2. To block, read the Block user dialog and confirm, or Cancel to keep the relationship unchanged.
3. To unblock, use the displayed Unblock action or Profile > Blocked users and confirm the intended person.
4. Reopen the relevant status/list to check the result.
Result and check: The report is submitted or the block state changes.
Limits and recovery: Reporting does not automatically remove content or establish wrongdoing; blocking does not cancel bookings, resolve disputes or erase prior messages/obligations. The blocked list may appear only when there are blocked people. If submission fails, retain a non-sensitive reference and contact safety/support without repeating private content publicly.

Report a listing/message or block a user

Frequently asked questions

Use the report or block controls on a listing or message to address concerns. Reporting does not automatically remove content, and blocking a user does not cancel existing bookings or resolve prior obligations. In cases of immediate danger, please contact local emergency services instead. If submission fails, retain your non-sensitive reference and contact support.