Account and technical support
Find guidance for using Life4Rent, renting and listing.
Finding bookings, listing activity and booking actions
Navigate your account activity to manage bookings and view listing status.
How should I recover a forgotten password safely?
Secure steps for recovering a forgotten password and protecting your account data.
What should I check when notifications are not working on my device?
Troubleshooting steps for device notification issues.
Close your account using the actual confirmation flow
Steps for permanently closing your Life4Rent account and important considerations regarding your data and transaction history.
Set up or turn off biometric sign-in
How to enable or disable biometric authentication for your Life4Rent account on compatible devices.
Are item ratings, rental reviews and RentMate reviews the same thing?
Clarification on the differences between item, rental, and RentMate review systems.
Does changing my display currency change settlement currency?
Clarification that changing your display currency does not affect how transactions are settled.
Edit and share your business store
How to customize and share your Life4Rent business store to showcase your items.
Does a sent message or a displayed push notification prove it was read?
Explaining why push notifications or message delivery status do not confirm the message has been read.
Can Leo bypass an account restriction or guarantee reinstatement?
Important security information regarding account restrictions and why they cannot be bypassed by automated assistants.
Find your way around Life4Rent
Find account areas and available actions using Life4Rent navigation.
Are email, phone, identity and address verification the same check?
Understand the separate verification checks and Leo’s limited role in confirming account ownership.