Sign out safely

Who and before: Signed-in customers. Save unfinished work first, especially device-only drafts.
Start: The person menu > Log Out, or the Log Out button at the bottom of Profile.
Steps:
1. Check any listing/review/guide save status. Keep a personal copy of important unsynced text and original photos where appropriate.
2. Select Log Out once and wait while it is pending.
3. Check that private areas now request sign-in. On a shared device, also close downloaded private files and the browser/app when finished.
Result and check: The session ends and you return to the public view.
Limits and recovery: If logout reports failure, follow its retry/recovery message; do not assume that closing a tab ended the remote session. Normal logout does not necessarily remove deliberately enrolled biometric sign-in. Use Manage Security to remove it (A07). Clearing browser data or reinstalling is not the first recovery step because unsynced work can be lost.

Sign out safely

Frequently asked questions

To sign out, navigate to your profile and select the Log Out option, ensuring you have saved any unfinished work first. Confirm that your private areas now require a new sign-in to ensure the session has ended. Note that standard logout may not remove biometric sign-in data; use the Manage Security settings for that purpose. If logout fails, follow the provided retry instructions rather than simply closing the browser tab.