What payment details should I provide to support to locate a transaction?
Identify your booking or payout and the date, amount and original currency. Leo can explain verified records, but cannot retry charges, issue refunds or release funds.
What payment details should I provide to support to locate a transaction?
Frequently asked questions
Provide the date, amount, and original currency of your booking or payout. While we can explain verified records, we cannot manually retry charges or release funds.