Can Leo decide liability or promise compensation for a dispute?

Support reviews the available evidence and communicates the outcome. Timing depends on the case; this guidance does not promise a fixed decision date or remove contractual or statutory rights.

Use the in-app dispute or support process for participant problems. Leo cannot decide liability, promise compensation, or move money, even with staff approval.

Can Leo decide liability or promise compensation for a dispute?

Frequently asked questions

Support reviews the available evidence and communicates the outcome. Timing depends on the case; this guidance does not promise a fixed decision date or remove contractual or statutory rights.

No. Leo cannot determine liability, promise compensation, or facilitate the movement of money. Please use the in-app dispute or support process for participant issues.