Checking current campaign availability and eligibility
Promotions apply only while the specific campaign is active and its conditions are met. Check the current campaign status and terms. Listing counts and recorded award progress are different measures. Booking credit is not withdrawable cash; prior awards retain their applicable terms.
Listing campaigns, booking campaigns and loyalty rewards are separate programmes. Their current availability can depend on campaign controls, participation limits and eligibility. Read the current campaign information and the terms applying to your account; an old banner, website guide or another user's reward is not proof that you qualify now. For a missing award, report the relevant listing or booking and check the recorded outcome rather than assuming that a campaign description proves a credit was granted.
Listing campaigns, booking campaigns and loyalty rewards are separate programmes. Their current availability can depend on campaign controls, participation limits and eligibility. Read the current campaign information and the terms applying to your account; an old banner, website guide or another user's reward is not proof that you qualify now. For a missing award, report the relevant listing or booking and check the recorded outcome rather than assuming that a campaign description proves a credit was granted.